Search for an order
The Order search option can query registered, authorized, declined, deposited, settled, reversed, or refund orders.1
Sign in to VPayment Web
Open the management menu and select Order search.
2
Apply filters
Filter by order number, masked card, date range, status, currency, amount, mall, or merchant.
3
Open the result
Select the order number link to access its complete details.
Order search and filter selection
Review details
The detail page can show plan, installment, terminal, additional tags, and—depending on the result—the authorization code or decline or invalidity reason.
Opening details from the order number
Reverse an order
A merchant administrator can reverse an Authorized order from its detail page. When completed, its status changes to Reversed and remains available for queries.
Order reversal from the detail page