> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alignet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders and authentication

> Order statuses and VCI authentication results.

When VPayment Web receives an order, it validates the data, starts authentication and authorization, and stores the result for later review and operation.

<Frame caption="Main statuses through which an order can pass">
  <img src="https://mintcdn.com/alignet-dev/F_YJoJYVGPyoLDyO/images/vpayment-web/estados-pedido.jpg?fit=max&auto=format&n=F_YJoJYVGPyoLDyO&q=85&s=fd2ceb60b211c12b1fcfe7ba3c986056" alt="Order status diagram in VPayment Web" width="1604" height="932" data-path="images/vpayment-web/estados-pedido.jpg" />
</Frame>

## Order statuses

| Status                      | Meaning                                                                              |
| --------------------------- | ------------------------------------------------------------------------------------ |
| **Registered / Incomplete** | Data is consistent and processing continues, or the buyer did not complete checkout. |
| **Invalid**                 | Data does not meet the format or a prevention rule stopped processing.               |
| **Authorized**              | The issuer approved the operation during Base I processing.                          |
| **Declined**                | The issuer rejected the operation and returned a reason.                             |
| **Deposited**               | Under manual settlement, the authorized order was placed in an open batch.           |
| **Settled**                 | The batch was closed and prepared for Base II processing.                            |
| **Reversed**                | An administrator reversed an authorized order.                                       |
| **Refund**                  | The merchant initiated a partial or full return to the cardholder.                   |

<Note>Some acquirers may use additional statuses.</Note>

## Authentication VCI values

VCI values identify the scenario in which authentication ended.

| Stage        | Result                                           | VCI    |
| ------------ | ------------------------------------------------ | ------ |
| Versioning   | Merchant does not participate                    | `NPC`  |
| Versioning   | BIN does not participate                         | `NPB`  |
| Versioning   | Merchant and BIN do not participate              | `NPCB` |
| Versioning   | Merchant and BIN participate                     | `SPCB` |
| Frictionless | Successful authentication                        | `TSYS` |
| Frictionless | Attempt: card not enrolled or issuer unavailable | `TSAS` |
| Frictionless | Not authenticated or declined                    | `TSNS` |
| Frictionless | Authentication rejected                          | `TSRS` |
| Frictionless | Technical authentication failure                 | `TSUS` |
| Challenge    | Authentication incomplete                        | `TSCF` |
| Challenge    | Successful authentication                        | `TSYF` |
| Challenge    | Not authenticated or declined                    | `TSNF` |
| Challenge    | Authentication rejected                          | `TSRF` |
| Challenge    | Technical authentication failure                 | `TSUF` |

Results `TSYS`, `TSAS`, and `TSYF` may continue to authorization. The final rule depends on the contracted service.