> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alignet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order operations

> Search orders, review details, and perform reversals.

## Search for an order

The **Order search** option can query registered, authorized, declined, deposited, settled, reversed, or refund orders.

<Steps>
  <Step title="Sign in to VPayment Web">Open the management menu and select **Order search**.</Step>
  <Step title="Apply filters">Filter by order number, masked card, date range, status, currency, amount, mall, or merchant.</Step>
  <Step title="Open the result">Select the order number link to access its complete details.</Step>
</Steps>

<Frame caption="Order search and filter selection">
  <img src="https://mintcdn.com/alignet-dev/F_YJoJYVGPyoLDyO/images/vpayment-web/busqueda-pedidos.gif?s=c6a4d1d6bccdc1634d1cdef6f58dd4aa" alt="Searching for orders in VPayment Web" width="993" height="756" data-path="images/vpayment-web/busqueda-pedidos.gif" />
</Frame>

## Review details

The detail page can show plan, installment, terminal, additional tags, and—depending on the result—the authorization code or decline or invalidity reason.

<Frame caption="Opening details from the order number">
  <img src="https://mintcdn.com/alignet-dev/F_YJoJYVGPyoLDyO/images/vpayment-web/detalle-pedido.gif?s=ca5426320dc9c64b7610d57c413c84d0" alt="Order details in VPayment Web" width="993" height="756" data-path="images/vpayment-web/detalle-pedido.gif" />
</Frame>

## Reverse an order

A merchant administrator can reverse an **Authorized** order from its detail page. When completed, its status changes to **Reversed** and remains available for queries.

<Frame caption="Order reversal from the detail page">
  <img src="https://mintcdn.com/alignet-dev/F_YJoJYVGPyoLDyO/images/vpayment-web/extorno-pedido.gif?s=ac1bd7496483e2918a2e830a522ebb81" alt="Reversing an authorized order in VPayment Web" width="993" height="756" data-path="images/vpayment-web/extorno-pedido.gif" />
</Frame>

<Warning>
  Approval and fund return timing depend on the issuing bank. If a reversal fails, contact the support channel defined by your acquirer.
</Warning>
