> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alignet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order and transaction management

> Manage payment statuses, refunds, and technical logs from the PrestaShop Back Office.

The module Alignet One centralizes financial management directly onto your control panel, enabling you to manage the life cycle of each order without external tools.

## 1. Module Management Panel

To display the status of your configuration and your logs, contact:
**Modules** > **Module Manager** > **Alignet One** > **Configure**.

From this panel you can monitor:

* **Configure status:** Visual check that your credentials are activated.
* **Environmental Indicators:** Real-time confirmation of if you're operating at **Sandbox** or **Production**.
* **Technical Logs:** Access to database table `payme_logs` where the requests and responses of the gateway are registered.

***

## 2. Management of Reversals (Cancellations)

You can process money refunds safely and directly from the details of each order at PrestaShop.

### How to conduct a revern?

1. Go to **Requests** > **Requests** and select the order you wish to repay.
2. Locate the button **"Extort with Alignet One"**.
3. The system will send the request to the gateway and update the order automatically.

<Check>
  **Duplicate prevention:** The system has a logical validation that prevents duplicated reversals about the same transaction, protecting your funds.
</Check>

***

## 3. Synchronization of requested states

The module updates the status of the order at PrestaShop and Alignet Oneand automates your workflow:

| Recovery event          | Status at PrestaShop | Description                                                                 |
| :---------------------- | :------------------- | :-------------------------------------------------------------------------- |
| **Successful payment**  | **Payment accepted** | The transaction was approved and the funds are confirmed.                   |
| **Payment outstanding** | **To be paid**       | The order is reserved after confirmation (typical of asynchronous methods). |
| **Rejected payment**    | **Failed payment**   | The transaction was rejected by the issuer or the client cancelled.         |
| **Exstore Reversal**    | **Reimbursed**       | Refund money to client confirmed.                                           |

***

## 4. Asynchronous methods (QR, PagoEfectivo)

For methods that are currently unconfirmed, the flow operates under the logic of **deferred notification**:

<Steps>
  <Step title="Creation of an order">
    The order is generated in status **"To be paid"**.
  </Step>

  <Step title="Notification S2S">
    Once the client does the storage or scanning, Alignet One send a sign to you **URL S2S**.
  </Step>

  <Step title="Automatic update">
    The module receives the sign and changes the status to **"Payment accepted"** Auto.
  </Step>
</Steps>

<Warning>
  If you notice that an asynchronous order doesn't change status, check that your server allows outside notifications and that the **URL S2S** have been sent to the Alignet One.
</Warning>

***

<CardGroup cols={2}>
  <Card title="Tests and certification" icon="vial-circle-check" href="/en/virtual-payments/prestashop/testing-and-certification">
    Validate your flows with test data before selling.
  </Card>

  <Card title="Problem solving" icon="wrench" href="/en/virtual-payments/prestashop/troubleshooting">
    Check solutions to connection errors or credentials.
  </Card>
</CardGroup>