> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alignet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Smart operations

> Understand the Alignet One architecture and how smart operations help maximize conversion.

To integrate Alignet One successfully, it is important to understand the difference between an **Operation** (purchase intent) and a **Transaction** (technical payment attempt).

### The Intelligent Operation Model

Unlike other gateways that close the session to first error, Alignet One using a model **resilient**. That allows a client to try and pay with different methods without you losing the sale.

#### 1. Operation (OP)

This is the **master container** for a sale. It begins when the customer opens the payment form.

* **Operation ID:** Example `OP-12345`.
* **Persistence:** The operation remains active while the customer is in checkout.
* **Purpose:** Group all attempts under the same order number to simplify reconciliation.

#### 2. The Transaction (TX)

This is each **individual payment attempt** made within an operation.

* An operation can contain **multiple transactions**.
* The customer can switch between payment methods without restarting the process.

***

### Real Example 1: Recovery of Sale

Imagine a customer with a cart totaling **S/ 50.00**. With this architecture, the flow works as follows:

| Customer action    | Transaction status              | Operation status | Result for the merchant           |
| :----------------- | :------------------------------ | :--------------- | :-------------------------------- |
| Tries one card     | Declined (insufficient balance) | **Pending**      | The customer remains in checkout. |
| Tries another card | Declined (limit)                | **Pending**      | The system offers other methods.  |
| Pays with **Yape** | Approved                        | **Successful**   | **Sale completed.**               |

> **Business value:** With a traditional gateway, this could result in two failed sales and a frustrated customer. With Alignet One, it becomes **one successful sale** with a clear transaction record.

> **Omnichannel payments in a single flow:** Alignet One lets the customer retry with another card or **switch payment methods** without requiring the merchant to cancel the original order or the customer to enter all their information again. This reduces friction and can recover a sale after an initial decline.

***

### Benefits for your Integration

<CardGroup cols={3}>
  <Card title="High Conversion" icon="chart-line">
    Reduce abandonment by allowing immediate retries.
  </Card>

  <Card title="Reconciliation 1: 1" icon="file-invoice-dollar">
    One order in your store generally corresponds to one operation.
  </Card>

  <Card title="UX Flow" icon="mobile-screen-button">
    The customer does not need to re-enter their information when an attempt fails.
  </Card>
</CardGroup>

***

<Card title="Transaction States" icon="arrow-right" href="/en/virtual-payments/payments/transaction-states">
  Learn how to interpret the status of each attempt: registered, authorized, or declined.
</Card>